We had a really good experience with Baun IT. We were glad that they were able to step in,
on a very short notice, to assist us with our project, to help an enterprise customer with
their customer service. It was a pleasure working with you, thank you!
Rasmus Kjeldgaard
Senior Solution Consultant
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The Challenges
Helphouse.io was tasked with helping a well-known enterprise integrate with Zendesk, however, they were short on in-house technical staff.
The in-house staff comprised of skilled Senior Solution Consultant and junior developers but lacked an experienced technical lead.
A pressing deadline.
Our Contribution To The Project
Dedicate one senior tech lead to the project part-time.
Steer and actively supplement the technical aspect of the development.
Prioritize and specify the in-house team’s tasks to ensure project milestones are met in a timely manner.