Helphouse
https://HelpHouse.io
As a full-service customer experience consulting firm optimizing digital customer service for some of Europe's leading brands.
Rasmus KjeldgaardSenior Solution Consultant, HelpHouse ApSWe had a really good experience with Baun IT. We were glad that they were able to step in, on a very short notice, to assist us with our project, to help an enterprise customer with their customer service. It was a pleasure working with you, thank you!
The Challenges
- Helphouse.io was tasked with helping a well-known enterprise integrate with Zendesk, however, they were short on in-house technical staff.
- The in-house staff didn't have an experienced technical lead who could guide the junior dev team
- A pressing deadline.
Our Contribution
- Dedicated one senior tech lead to the project
- Steered the technical aspect of the development.
- Prioritized and specified the in-house team’s tasks to ensure project milestones are met in a timely manner.
- Provided code review around Django/Python3.
- Facilitated the server setup.
- Integrated with more complex APIs.
Tech Used
